Purpose: To provide attendees with information and knowledge of the project lifecycle review elements and how they relate to project management.

Companies that feature online reviews make choices about what feedback to display and what to tell consumers about that feedback. For example, some online retailers and review platforms allow only …

The existing literature review has assisted in better understanding the changing attitude of consumers on reading online reviews and identifying the components of online consumer reviews which …

We investigate the informativeness of hygiene signals in online reviews, and their effect on consumer choice and restaurant hygiene. We first extract signals of hygiene from Yelp.

A consumer may not ordinarily seek out reviews for cereal or shampoo, but if it is a new brand or is higher priced within its category (think organic), more information — in the form of reviews — can …

In addition to developing a benchmark model of learning from online reviews, our anal-ysis has three main contributions. First, we identify a new challenge to learning, which we call the selection effect, …

mission of matching travelers with hosts having room to spare remarkably well. Based on our analysis of ratings we collected for millions of properties listed on Airbnb worldwide, we find that nearly 95% of …